Ergonomics of human-system interaction -- Part 110: Dialogue principles (ISO 9241-110:2006)
The standard ISO 9241-110:2006 Ergonomics of human-system interaction -- Part 110: Dialogue principles describes ergonomic design principles in general terms.
ISO 9241-110:2006 provides a framework for applying ergonomic principles to the analysis, design and evaluation of interactive systems. It does not deal with specifics such as situations of use, application, environment or technology.
The main principles for ergonomic interactions between user and interactive system are:
- suitability for the task
- suitability for learning
- suitability for individualisation
- conformity with user expectations
- self descriptiveness
- controllability (if applicable, i.e. in desktop or web applications)
- error tolerance (if applicable, i.e. in systems accommodating free form user input)